Help Center

To create a PayChip account, click on the "Sign Up" button on the homepage. Fill in your personal details, verify your email address and phone number, and set up your security questions. Once completed, you'll have access to all PayChip services.

To make a payment on PayChip, you'll need the recipient's details (phone number or account ID), the amount you want to send, and your payment method details. For utilities, you'll need your meter number or customer ID.

If your transaction fails, first check your transaction history to see if the payment was processed. If your account was debited but the recipient didn't receive the payment, please visit our Transaction Issues page for assistance or contact our support team.

To reset your password, go to the login page and click on "Forgot Password". Enter your registered email address or phone number, and we'll send you a password reset link. Follow the instructions in the email to create a new password. For security reasons, the link will expire after 24 hours.